Retail Sales Associate

Position: Retail Sales Associate
Location: London Ontario Area

About the Role
We are seeking enthusiastic and customer-focused Retail Sales Associates to join our team. The ideal candidate is someone who enjoys working with people, has a genuine interest in beauty and hair care, and is motivated to provide an exceptional in-store experience. This role involves customer service, sales support, inventory handling, and general store operations.

Key Responsibilities

• Assist customers in selecting products that best suit their needs
• Drive sales through customer engagement, suggestive selling, and product knowledge
• Greet and welcome customers in a friendly and professional manner
• Answer questions and provide accurate information about products and services
• Escort customers to product displays, shelves, and counters as needed
• Deliver an outstanding customer service experience at all times
• Document sales by creating or updating customer profile records
• Process payments by totalling purchases and handling cash, debit, credit, and other approved payment methods
• Notify management promptly of any potential security concerns
• Support inventory management by receiving, stocking, and organizing merchandise
• Maintain a clean and organized sales floor and work area
• Keep customers informed about promotions, preferred customer sales, and new merchandise
• Demonstrate basic knowledge of hair types, especially 3A–4C textures, and related products

Qualifications & Skills

• Strong listening and communication skills
• Excellent customer service abilities
• Ability to meet and exceed sales goals
• Reliable, dependable, and energetic
• Basic math skills for handling transactions
• Positive attitude and team-oriented mindset

Education & Experience

• High school diploma or GED required
• 1 year of retail experience preferred (training provided)

Pay & schedule:

• $17.60/hour
• Full-time: 30–40 hours/week
• Weekday, evening, and weekend availability
• Flexible retail hours.

Benefits
Store discount

Physical requirements

• Ability to stand for extended periods
• Ability to lift/move merchandise up to 25 lbs

Pay: From $17.60 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• Flexible schedule

Experience:

• sale & customer service: 1 year (required)

Work Location: In person