Retail Sales Associate

Sales Associate - Floor Lead:

EventPop is hiring a Sales Associate in Columbus, OH. If you are looking for an awarding position helping others by providing stellar customer service, you may be a great match! The Sales Associate will act as a point of contact for our customers.

Essential Sales Associate Duties and Responsibilities include:

• Provide excellent customer service by greeting and assisting customers, answering their queries, and addressing their concerns. Understand customer needs and recommend appropriate products or services to meet those needs.
• Actively engage with customers to promote and sell products or services. Utilize persuasive sales techniques to meet or exceed sales targets. Upsell and cross-sell additional products or services to increase revenue.
• Develop a comprehensive understanding of the products or services being offered. Stay updated on product features, benefits, and pricing to effectively communicate information to customers. Assist customers in making informed purchasing decisions.
• Ensure products are properly displayed and organized on the sales floor. Replenish stock as needed and maintain accurate inventory records. Keep the sales area presentable.
• Process customer transactions accurately and efficiently using cash registers or other electronic systems. Handle cash, credit cards, and other forms of payment securely. Maintain proper cash drawer balances and reconcile sales at the end of the shift.
• Assist customers with placing orders, ensuring accuracy and timely processing. Coordinate with other departments, such as shipping or inventory, to fulfill orders and resolve any issues that may arise.

Sales Associate Qualifications:

• Effective interpersonal and oral communication skills.
• Customer service skills
• Understanding of safety policies and practices.
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems

Application process: please submit an up to date resumé to apply.

Job Type: Full-time

Pay: $16.50 - $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person