Retail Sales Associate

About the role

Join our team at a unique entertainment and experience venue in Kuala Lumpur. You'll welcome and assist customers to create a great experience from the moment they arrive, introduce and explain our experiences, activities and packages, and help create a fun, positive atmosphere.

Key responsibilities

• Welcome and assist customers to create a great experience from the moment they arrive
• Introduce and explain our experiences, activities and packages to customers
• Handle sales, ticketing and customer enquiries
• Recommend suitable experiences or packages based on customers' needs
• Assist with the smooth day-to-day operation of the venue
• Engage with customers and create a fun, positive atmosphere
• Help create and post fun social media content for our venue
• Come up with creative ideas for social media posts, short videos and promotions

About you

• Friendly, confident and comfortable talking to customers
• Positive attitude and good communication skills
• Sales-oriented and motivated to achieve targets
• Comfortable appearing in or helping create social media content
• Creative, energetic and willing to try new ideas
• Previous sales, customer service or social media experience is an advantage, but not essential
• Able to work weekends and public holidays when required