Retail Sales Associate - Customer Service

Join Our Team as a Sales Associate at The Fort!

Are you friendly, positive, and ready to jump into a great team? Do you enjoy helping others find the perfect items? The Fort is looking for enthusiastic people to join our sales team, offering both part-time and flexible schedules. As a Sales Associate, you'll help create a memorable shopping experience for our guests and support our team!

Location: We're hiring at our Columbus location. This role requires a minimum of 15 hours per week, including half of all weekends. We are looking for both full-time and part-time.

What You'll Do

• Be Challenged: Warmer seasons bring excitement and energy, so you'll need to think fast, stay organized, and enjoy a lively atmosphere.
• Be the Brand: We love our team to "Ride for the Brand," wearing the clothing we sell, with great discounts to make that easier.
• Help Customers Feel Welcome: Make shopping enjoyable by engaging with guests, helping them find what they need!
• Be a Quick Learner: Learn about our products and pick up sales tips to assist guests confidently during the season.

Why You'll Love Working Here

• Competitive pay, plus opportunities to earn commissions
• Generous employee discounts (40% off on attire)
• Flexible schedules for work-life balance
• Family-owned, welcoming culture

Key Responsibilities

• Provide excellent customer service
• Work closely with team members in a learning environment
• Achieve daily sales and customer service goals
• Build trust and positive relationships with customers
• Dress in The Fort apparel during shifts
• Lift up to 50 pounds
• Work 50% of weekends and 75% of holidays (required during peak season)

Skills & Qualities We're Looking For

• Positive, friendly attitude with enthusiasm for customer service
• Team player with quick learning skills
• Willingness to engage with customers and suggest items
• Good communication with customers and co-workers
• Basic computer/tablet skills

Departments You'll Work In

• Men's, Youth, Work, Ladies/Juniors
• Footwear / Boot Department
• Cashiers / Customer Service

If you're ready to join a fun, fast-paced environment and give exceptional customer, apply now to be part of The Fort's team!

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