Retail Sales - Devialet (Pavilion KL)

Passionate about luxury retail and customer experience? Join Devialet as a Retail Sales Associate!

• We offer a competitive basic salary and a rewarding commission structure, with earning potential of RM7000+ per month for top performers.

About the Brand – Devialet

• A leading French luxury audio brand famous for its powerful sound, innovative technology and iconic design.

About the role

• You will be the face of the brand in-store, offering premium service, sharing product knowledge, and driving sales by connecting with customers who appreciate innovation, design, and superior sound.

Key responsibilities:

• Provide outstanding, personalized customer service in line with luxury brand standards.
• Demonstrate deep product knowledge and communicate the unique features of audio technology.
• Drive sales performance by identifying customer needs and providing sound recommendations.
• Maintain a clean, organized, and visually appealing store environment.
• Build long-term relationships with customers through follow-up and clienteling.
• Support stock management, replenishment and inventory checks.
• Handle customer queries, after-sales support professionally.
• Collaborate with the retail and marketing teams to achieve sales and store KPIs.
• Stay updated on brand news, product launches and competitor activity.

Requirement:

1. Possess at least a SPM/ STPM /Diploma or equivalent.
2. Comfortable with retail hours, including shifts, weekends, and public holidays.
3. Possess experience in sales and customer service in the retail industry. Candidates from Lifestyle Tech & Luxury Retail are welcome to apply.
4. Proficiency in English is required.

Location: Devialet Flagship Store, Level 2, Pavilion Kuala Lumpur, Bukit Bintang.