Retail Sales Executive

📍 Location: Seng Huat Kemaman Branch

About the Role

Join our retail team at Seng Huat Electrical & Home Appliances. As a Retail Sales Executive, you will be the face of our brand, responsible for assisting customers, promoting electrical and home appliance products, and supporting daily store operations. This role offers a great opportunity to grow your retail and sales career in a stable and well-established company.

Working Hours & Rest Day

• Shift-based working hours:

  • Morning shift: 9:30 AM – 6:00 PM
  • Afternoon shift: 1:30 PM – 10:00 PM

• 6 working days per week

• 1 day rest per week (rotational)

• Willing to work weekends, public holidays, and overtime when required

Key Responsibilities

• Greet and assist customers to ensure a positive shopping experience.
• Explain product features and benefits, and recommend suitable products based on customer needs and budget.
• Process sales transactions accurately and efficiently.
• Handle customer inquiries and follow up on orders professionally.
• Maintain proper product display, cleanliness, and tidiness of the shop.
• Support inventory control and stock replenishment activities.
• Work closely with the sales team and management to achieve sales targets.
• Participate in sales promotions and product training to continuously improve product knowledge.
• Perform other ad-hoc duties as assigned.

Job Requirements

• Minimum SPM qualification.
• Fresh graduates are encouraged to apply.
• Experience in retail sales or customer service (Electrical Appliances) will be an added advantage.
• Good communication and interpersonal skills.
• Basic computer skills.
• Fast learner with a positive and responsible working attitude.
• Willing to work shift schedules.

Benefits

• Sales commission
• Performance Incentive
• Product Redemption Reward
• Training provided
• Staff purchase discounts
• Opportunities for career growth

About Us

Seng Huat Electrical & Home Appliances is a local retailer specializing in electrical and home appliance products in Terengganu. We are committed to providing quality products and excellent customer service, while offering a supportive and friendly working environment for our team.