Retail Sales Executive

Job Title: Sales Executive

Location: Kemps Corner, Mumbai (Maharashtra, India)
Reporting To: Store Manager
Department: Retail Sales (women ethnic or fashion retail preferred)

About Meena Bazaar

Meena Bazaar is India’s leading ethnic wear retail chain, with a legacy of elegance, tradition, and trust. With 83 stores across India and 5 international showrooms, we specialize in sarees, suits, lehengas, and accessories that celebrate Indian craftsmanship. Our commitment is to provide a personalized and delightful shopping experience to every customer, every time.

Role Overview

As a Sales Executive at Meena Bazaar, you are the face of our brand. You are responsible for delivering a superior customer experience by understanding customer needs, providing tailored product recommendations, and ensuring smooth sales transactions. You will contribute to individual and store sales targets while fostering a welcoming and luxurious in-store atmosphere.

Key Responsibilities

• Customer Engagement: Greet customers warmly and identify their preferences, occasion, and style requirements.
• Product Presentation: Recommend suitable products with confidence and style expertise—assist with trials and fittings.
• Sales Conversion: Drive individual and store sales by upselling and cross-selling merchandise.
• Promotions & Offers: Explain ongoing offers, discounts, and loyalty programs effectively to increase purchase value.
• Relationship Building: Create a lasting impression by developing trust and rapport with customers, encouraging repeat visits.
• Sales Closure: Complete transactions with accuracy, grace, and gratitude—ensure post-sale satisfaction.
• Professional Conduct: Maintain healthy team collaboration and uphold Meena Bazaar’s grooming and etiquette standards.
• Omnichannel Awareness: Be familiar with our online portal (www.mbz.in) to assist walk-in customers with online orders or queries.

Key Skills & Competencies

• Exceptional communication and interpersonal skills
• High level of personal grooming and presentability
• Strong persuasion and negotiation skills
• Customer-first mindset with emotional intelligence
• Quick learning and adaptability to product knowledge
• Flair for fashion and traditional Indian wear

Eligibility Criteria

• Minimum 2-5 years of retail sales experience (women ethnic or fashion retail preferred)
• Fluency in Hindi and English (regional language is a plus)
• Minimum educational qualification: 10+2 (Graduation preferred)
• Comfortable with store timings and weekend/holiday shifts

Why Join Us?

• Attractive incentive plans based on performance
• Exposure to India’s premier ethnic fashion brand
• Growth opportunities in retail and fashion merchandising
• Dynamic and respectful team culture

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Ability to commute/relocate:

• Kemps Corner, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Secondary(10th Pass) (Preferred)

Experience:

• Clothing Retail Sales: 2 years (Required)

Language:

• English (Preferred)
• Hindi (Preferred)

Location:

• Kemps Corner, Mumbai, Maharashtra (Preferred)

Shift availability:

• Day Shift (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person