Retail Sales Manager

Key Responsibilities:

• Lead and manage daily operations of multiple retail locations to meet sales targets and KPIs and to ensure compliance with company policies and standards.
• Develop and execute operational strategies to drive efficiency and profitability.
• Analyze KPIs and operational reports to identify trends and areas for improvement.
• Recruit, train, and develop store managers and staff.
• Motivate teams to deliver exceptional customer service.
• Conduct regular store visits to evaluate performance, and to ensure merchandising and visual standards.
• Maximize sales opportunities and ensure a consistent customer experience.
• Use customer feedback to improve satisfaction and loyalty.
• Collaborate with cross-functional teams, including buying and logistics, to ensure smooth running of retail stores.
• Prepare and present performance reports to management.

Qualifications:

• Minimum of 5 years of experience in retail management, with a focus on multi-unit operations.
• Proven track record of achieving sales targets and driving operational improvements.
• Strong leadership and team-building skills.
• Excellent communication, interpersonal and problem-solving abilities.
• Proficient in Microsoft Office and retail management software.

We offer for Full time's:

• Public holiday (Bank holidays)
• Annual leave (15-20 days)
• Double pay
• Discretionary year-end bonus
• Medical insurance
• Dental Benefits
• Staff purchase discount