Retail Sales Specialist

About the role

Calce Company is seeking a passionate and customer-focused Retail Sales Specialist to join our team in Arundel, QLD, We will soon be moving to Stapylton towards the end of 2026. This is a full-time position that plays a vital role in delivering exceptional customer service and driving sales performance across our retail operations. As a Retail Sales Specialist, you will be the face of our brand, creating memorable shopping experiences whilst achieving sales targets and building lasting customer relationships. This position offers the opportunity to develop your retail expertise within a dynamic and supportive environment.

What you'll be doing

• Greeting customers warmly and providing knowledgeable product recommendations tailored to individual needs
• Processing sales transactions accurately and efficiently using point-of-sale systems
• Maintaining an in-depth understanding of product features, benefits and pricing to address customer inquiries
• Meeting and exceeding personal and team sales targets through proactive engagement and suggestive selling
• Keeping the sales floor neat, organised and visually appealing through regular merchandising and stock rotation
• Assisting with inventory management, stock checks and notifying management of low stock levels
• Handling customer complaints and enquiries professionally, seeking appropriate resolutions
• Collaborating with team members to create a positive and productive work environment
• Supporting promotional activities and implementing point-of-sale displays
• Adhering to company policies, procedures and health and safety standards

What we're looking for

• Proven experience working in a retail environment, preferably in a sales-focused role
• Excellent customer service skills with a genuine passion for helping customers
• Strong communication abilities and the capacity to build rapport with diverse clientele
• Numeracy skills and comfort with using technology and point-of-sale systems
• Ability to work independently and as part of a team in a fast-paced environment
• Physical capability to stand for extended periods and handle stock
• Reliable and punctual with a professional attitude
• Flexibility to work weekends, public holidays and peak trading periods as required
• A positive mindset and willingness to learn and develop within the role
• Preferred experience in the consumer products or retail sector

What we offer

At Calce Company, we value our team members and are committed to creating a supportive workplace where you can thrive. We offer competitive remuneration, staff discounts on our product range, and opportunities for career progression within our retail network. We provide ongoing training and development to enhance your skills and product knowledge, ensuring you feel confident and supported in your role. We believe in fostering a positive team culture where your contributions are recognised and appreciated. Our flexible scheduling aims to accommodate work-life balance where possible, and we encourage open communication with management regarding any support or adjustments you may require.

About us

Calce Company is a leading retail and consumer products business dedicated to delivering quality products and exceptional customer experiences. With a strong presence across Queensland, we pride ourselves on our commitment to customer satisfaction, product excellence and creating an inclusive workplace. Our team is passionate about retail, driven by innovation, and focused on building long-term relationships with both customers and colleagues. We operate with integrity, respect and a customer-first mindset that permeates everything we do.

Apply now

If you are an enthusiastic retail professional ready to make a positive impact, we would love to hear from you. Please submit your resume and a cover letter outlining your retail experience and why you would be an excellent fit for the Retail Sales Specialist role at Calce Company in Arundel.