Retail Services Assistant

We are looking for a motivated and customer-focused Retail Services Assistant to join our team. In this role, you will manage customer accounts, process orders and provide support to ensure smooth sales operations.

Key Responsibilities:

• Handle incoming sales inquiries and process customer orders efficiently.
• Maintain strong relationships with existing clients and identify opportunities for potential business.
• Provide accurate product information and support to customers.
• Collaborate with the retail and warehouse teams to ensure inventory availability.
• Prepare sales quotes, follow up on leads and assist with customer account management.
• Stay informed on product updates, market trends and customer needs to better support sales efforts.

Requirements:

• SPM
• Strong communication and interpersonal skills.
• Detail-oriented, team player with a proactive and high level of responsiveness.

Nice to Have:

• Previous experience in wholesale, retail, or B2B sales.
• Experience in handling walk-in customers or showroom sales.

Why Join Us?

• Stable & Growing Business: A well-established wholesale company with a strong market presence and consistent growth.
• Attractive Benefits: Competitive salary, sales incentives, and performance bonuses.

Job Type: Full Time, 6days (Mon-Fri 9am-6pm , Sat 9am - 5pm)

Benefits :

• EPF & Socso
• Yearly Bonus
• Personal Insurance
• Attendance Allowances
• Sales Incentives
• Medical Allowances
• Annual Leave
• Company trip
• Company appreciation dinner

Location : No 110, Jalan Petaling , 50000 KL.

*Interview Format: Physical Interview only*

Job Type: Full-time

Pay: From RM2,800.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Application Question(s):

• What is your expected salary?

Experience:

• Retail sales: 1 year (Preferred)

Language:

• English (Preferred)
• Mandarin (Preferred)

Work Location: In person