Retail Shift Supervisor

Metropolitan Wine Inc a retail leader in Downtown Nashville area selling high-end wine and spirits is looking for a full-time Shift Leader to join our leadership team. If you are confident, self-motivated, results-oriented and love exceeding sales goals, this is the perfect job for you.

Benefits:

• Employee discount on retail products and services
• Paid time off
• A fun, well-managed, successful work environment
• Career Growth opportunities
• Commission and bonus program
• On-the-job training
• Safe work environment

We offer exceptional pay and bonuses in exchange for great performance,

Here’s why you should come work with us:

· We believe that happy employees make happy customers, so we only hire the best leaders and we treat them really well.

· We believe work should be interesting, so we’ll help you continuously develop new skills.

· We believe in promoting from within, so you’ll have opportunities for growth

Here’s what you need to bring to the table

• A strong sense of urgency balanced with the innate desire to inspire people.
• Our locations open early and close late 7 days a week, so our open availability needed.
• A history of excellence – a life story that shows us that you’re never satisfied with “just OK”.
• Problem solvers who can think on their feet and bring people to compromise while establishing trust with employees, members, and customers.
• Have a strong customer service orientation & be able to communicate effectively with clients, vendors, owners, & regional developers

The Role:

• Ensure the center delivers an exceptional experience with every customer that walks in the door to build “customers for life”.
• Placing Orders, maintaining and developing the selection
• HR responsibilities such as recruit, interview, onboard, review and dismiss employees and payroll.
• Manage productive center shifts to ensure the store exceeds monthly, quarterly and annual sales goals
• Communicate business core values, visions, and goals to maximize associate performance, increase sales opportunities and profitability.
• Celebrate positive associate performance and partners with the General Manager to identify performance opportunities for ongoing feedback and development.
• Lead daily training programs in sales, guest service and product knowledge.
• Manages and adjusts schedules and daily tasks to meet business goals.
• Minimum Requirements & Qualifications
• Must have a valid driver's license and appropriate personal transportation to drive to and from stores as needed.
• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law) some of which include, but are not limited to, standing, stooping, walking, climbing, and pushing, pulling and lifting.
• Able to work in multiple locations, as business needs dictate.
• Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
• Minimum of 2 years of management experience, preferably in a multi-unit environment
• Ability to multitask and prioritize, detail oriented
• Desire and ability to coach and develop others
• Excellent interpersonal, listening, verbal and written communication skills
• Strong computer skills including Microsoft Office, Word, Outlook and Excel
• Minimum 21 years of age
• High School Diploma, GED, or equivalent experience

We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Type: Full-time

Shift:

Evening shift required

• 10 hour shift
• 8 hour shift
• Evening shift
• Morning shift
• Our locations open early and close late 7 days a week, so our managers need open availability.
• Expected hours: 32-50 hours

Work Location: In person

Pay: $18.00 - $20.00 per hour

Expected hours: No less than 32.0 per week

Benefits:

• Employee discount
• Flexible schedule
• Opportunities for advancement
• Paid training

Work Location: In person