Retail Store Associate

Position Description

The Gallery is looking for a dynamic Retail Associate to join our NoMad team! The Dispensary Retail Associate supports daily retail operations on the licensed premises by assisting with customer intake, verification, transaction processing and general operational support. All duties are performed in compliance with New York Cannabis Law, OCM regulations, and internal policies. Dispensary Associates may rotate between greeting and sales floor duties based on operational needs.

Major Areas of Responsibility

• Greet customers and visitors professionally
• Verify customer identity and eligibility as required by law
• Process transactions using approved systems
• Provide factual, non-promotional information as permitted
• Maintain cleanliness and organization of the licensed premises
• Follow security, cash-handling, and compliance procedures

Primary Objectives

• Ensure a safe, compliant and respectful customer experience
• Support efficient daily operations
• Uphold regulatory and company standards

Minimum Job Requirements

• Applicants must be 21 years of age or older
• Strong communication and customer service skills
• Cash Handling experience

Education & Experience

• High School Diploma or GED required
• Retail or customer service experience preferred
• Cannabis experience preferred

Physical Demands

• Ability to stand and move throughout an 8-hour shift
• Ability to lift to 25 lbs

Work Environment

• Regulated retail environment with compliance and security requirements

Additional Notes

• All duties are performed in compliance with New York Cannabis Law and OCM regulations
• This role does not imply ownership interest, profit sharing or control of the license
• Employee benefits, including any discounts if offered, are administered in accordance with OCM rules
• We are an equal opportunity employer and are committed to providing a workplace free from discrimination and harassment. Employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status or any other status protected by applicable federal, state or local law.

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Cannabis: 1 year (Preferred)
• Cash handling: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person