Retail Store Associate

Position Summary

To maintain the back room, sales floor and common areas while ensuring a clean and safe work environment, excellent donor and customer experience, and pleasant volunteer work experience.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Make decisions regarding donations, pricing, and interactions with donors and volunteers, following established policies and procedures.
• Assess the condition and acceptability of incoming donations, ensuring adherence to policies regarding unacceptable items.
• Clean and price ALL incoming materials according to established procedures and criteria.
• Manage the flow of incoming materials into the store or designated processing areas to ensure a well-stocked and organized sales floor.
• Load and unload vehicles receiving or delivering materials to/from the store.
• Regularly communicate with the ReStore staff regarding progress, suggestions, and issues.
• Ensure that all areas of the backroom, store, and surrounding areas are clean and safe.
• Maintain the security of the backroom, implementing policies to minimize theft.
• Drive or assist drivers in moving ReStore merchandise when requested.
• Adhere to established safety procedures and ensure a safe work environment for volunteers, customers and donors.
• Ensure quality relations with customers, volunteers and donors, addressing comments and grievances professionally and promptly.
• Perform other duties as assigned, including cleaning bathrooms and breakrooms and mopping as scheduled by the supervising team.
• Develop strong, positive, and lasting relationships with staff and volunteers throughout the organization.
• Communicate with donors and customers, primarily on program-specific duties.
• Make decisions regarding donations, pricing, and interactions with donors and volunteers, following established policies and procedures.
• Assess the condition and acceptability of incoming donations, ensuring adherence to policies regarding unacceptable items.
• Clean and price ALL incoming materials according to established procedures and criteria.
• Manage the flow of incoming materials into the store or designated processing areas to ensure a well-stocked and organized sales floor.
• Load and unload vehicles receiving or delivering materials to/from the store.
• Regularly communicate with the ReStore staff regarding progress, suggestions, and issues.
• Ensure that all areas of the backroom, store, and surrounding areas are clean and safe.
• Maintain the security of the backroom, implementing policies to minimize theft.
• Drive or assist drivers in moving ReStore merchandise when requested.
• Adhere to established safety procedures and ensure a safe work environment for volunteers, customers and donors.
• Ensure quality relations with customers, volunteers and donors, addressing comments and grievances professionally and promptly.
• Perform other duties as assigned, including cleaning bathrooms and breakrooms and mopping as scheduled by the supervising team.
• Develop strong, positive, and lasting relationships with staff and volunteers throughout the organization.
• Communicate with donors and customers, primarily on program-specific duties.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is REGULARLY required to SIT, STAND, WALK, USE HANDS OR FINGERS, HANDLE OR FEEL; REACH WITH HANDS AND ARMS; TALK OR HEAR. The employee may OCCASIONALLY lift and/or move up to pounds.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Greater Fox Cities Area Habitat for Humanity is an Equal Employment Opportunity employer.  Applicants are considered without regard to race, color, religion, sex, national origin, age, disability or other protected status.

Pay: $12.00 - $14.00 per hour

Expected hours: 25.0 – 28.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Work Location: In person