Retail Store Associate

About our Sales Associates

As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location Town & Country Village in Palo Alto, CA. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience.

In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio.

This is a part-time role.

**Must be available WEEKENDS!!**

What you'll be doing as a Retail Store Associate:

• Greet ear-piercing clients and shoppers
• Offer and provide education about Rowan piercing services and jewelry
• Support needs of ear piercing clients and shoppers
• Improve store efficiency and processes to ensure seamless client experience
• Restock jewelry and ear piercing materials
• Maintain cleanliness and sterility of the studio
• Perform bi-weekly inventory counts and investigate discrepancies
• Manage technology and software systems
• Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio

Experience we're looking for:

• Retail experience or sales experience
• Experience with jewelry, ear piercing, or a service or hospitality business a plus
• Ability to work independently, ownership-minded
• Positive and high-energy, resourceful with an entrepreneurial spirit
• Passionate about earrings and ear piercing
• Interest in working at an early-stage, high-growth company
• Willing to work a flexible schedule

Part-Time Benefits & Perks

• Compensation: $18-20 per hour + commission!
• 401k and Roth IRA Plans
• Employee discounts on our amazing products!