Retail Store Associate

Retail Sales Associate – The UPS Store [12368 Poway Rd.]

Location: Poway, CA
Job Type: Full-Time or Part-Time
Pay Range: $16.90 – $18 per hour
(Higher pay for candidates with prior UPS Store experience and/or similar stores and active Notary Public commission)

Overview
We’re hiring a Retail Sales Associate to join our team at our new UPS Store in San Diego! If you enjoy helping people, are dependable, and want to grow with a small business, this is a great opportunity. You’ll assist customers with shipping, packaging, printing, and mailbox services while providing friendly, fast, and accurate service.

Duties

• Greet customers warmly and assist them in locating products within the store.
• Operate cash registers and Point of Sale (POS) systems efficiently to process transactions.
• Provide product demonstrations to educate customers about features and benefits.
• Upsell products by understanding customer needs and recommending suitable options.
• Maintain an organized and visually appealing sales floor, ensuring merchandise is well-stocked and displayed.
• Handle customer inquiries and resolve issues promptly to enhance satisfaction.
• Collaborate with team members to achieve sales goals and maintain high standards of customer service.
• Assist in inventory management, including stock replenishment and conducting regular counts.

Experience

• Previous experience in retail sales, similar to the UPS store or customer service, is preferred but not required.
• Bilingual candidates are highly desirable to cater to a diverse customer base.
• Familiarity with cash registers, POS systems, and retail math is advantageous.
• Strong communication skills with the ability to engage effectively with customers.
• A proactive attitude towards learning about products and enhancing sales techniques.
• Must be able to work on the weekends.
• Experience in supervising or mentoring junior staff is a plus but not mandatory.

Additional Preferences:

• Part-time and full-time positions available.
• Notary Public license and Live Scan background screening is preferred. (support to obtain certification may be offered).
• Must be legally eligible to work in the U.S.

Compensation:

$16.90 – $18 per hour, depending on experience, skills, and certifications.

• Higher end of the range is offered to candidates with:
• Previous UPS Store or similar industry experience.
• Active California Notary Public license.
• Familiarity with shipping, customer service, or print/copy services.

Join our team as a Retail Sales Associate, where your contributions will be valued, and your career can flourish in a supportive environment!

Equal Opportunity Statement:

We are an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, gender, age, disability, or any other legally protected status.

Pay: $16.90 - $18.00 per hour

Expected hours: 12.0 – 25.0 per week

Benefits:

• Employee discount

Application Question(s):

• If you do not have a Notary certification would you be willing to get ont?
• Are you willing to work flexible hours? We are seven days open store, so need someone we can rely on.

License/Certification:

• Certified Notary Public (Preferred)

Ability to Commute:

• Poway, CA 92064 (Required)

Work Location: In person