Retail Store Associate

Company Description Montmartre Bakery is a food and beverages company headquartered at 105 Midwest Road in Toronto, Ontario, Canada. The bakery is known for producing and serving a variety of baked goods and related products to local customers and partners. Team members work in a fast-paced environment focused on quality, freshness, and friendly service. Montmartre Bakery offers opportunities to learn about bakery operations and retail customer service while contributing to a collaborative workplace.

Role Description The Retail Store Associate is a full-time, on-site role based at the Montmartre Bakery location in Scarborough, ON. This role is responsible for greeting customers, assisting with product selection, answering questions about bakery items, and processing sales at the point of sale system. Daily tasks include maintaining a clean and organized store environment, restocking shelves and display cases, and monitoring product freshness and presentation. The associate supports inventory checks, helps receive and organize stock, and communicates customer feedback to the team. This role also involves working closely with colleagues to ensure an efficient workflow and a welcoming, customer-focused atmosphere.

Qualifications

• Strong interpersonal skills and a customer-focused service approach to create positive in-store experiences.
• Ability to deliver high-quality customer experience, including attentive service and effective problem resolution.
• Basic inventory management skills, including restocking, rotation, and monitoring product levels.
• Clear and professional communication skills for interacting with customers, coworkers, and supervisors.
• Previous experience in retail, food service, or hospitality is an asset.
• Ability to stand for extended periods and perform light physical tasks such as lifting and stocking.
• Reliable time management, attention to detail, and willingness to follow food safety and hygiene standards.

Overview

Join our dynamic retail team as a Retail Store Associate and become the friendly face that helps customers find exactly what they need! This energetic role offers an exciting opportunity to engage with diverse customers, showcase the latest products, and deliver exceptional service. As a vital part of our store, you'll contribute to creating a welcoming environment where shoppers feel valued and inspired. Your enthusiasm, communication skills, and passion for retail will drive success and make every day rewarding.

Duties

• Greet customers warmly and assist them in locating products or services with enthusiasm and professionalism
• Provide product demonstrations and explain features to help customers make informed purchasing decisions
• Operate POS (Point of Sale) systems accurately for transactions, cash handling, and receipts
• Upsell additional products or services to enhance customer satisfaction and increase sales opportunities
• Maintain organized merchandising displays to ensure the store looks appealing and inviting
• Handle customer inquiries via phone or in person with courteous phone etiquette and clear communication
• Manage time effectively to balance multiple tasks, including checkout, restocking, and customer assistance

Experience

• Previous retail sales experience or technical sales background is preferred but not required; training will be provided
• Strong communication skills in English; bilingual abilities are a plus for serving diverse customers
• Demonstrated ability to perform basic math accurately for cash handling and transactions
• Experience with merchandising, product demos, or technology sales enhances your fit for this role
• Excellent organizational skills to keep the store tidy, stocked, and well-presented
• Ability to manage time efficiently in a fast-paced environment while maintaining high customer service standards
• Familiarity with POS systems, cashiering procedures, and upselling techniques is advantageous

Embark on a vibrant career path where your energy makes a difference! We’re committed to supporting your growth through comprehensive training, fostering a positive team environment, and recognizing your contributions. Join us today as we create memorable shopping experiences that keep customers coming back!

Pay: $30.00-$32.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental care
• Designated paid holidays
• Discounted or free food
• Flexible schedule
• On-site parking
• Paid time off
• Store discount
• Tuition reimbursement
• Vision care
• Wellness program

Ability to commute/relocate:

• Scarborough, ON M1P 3A6: reliably commute or plan to relocate before starting work (preferred)

Education:

• Secondary School (preferred)

Work Location: In person