Retail Store Executive

Retail Store Executive

Cryptobilis Malaysia

Role: Customer Service / Retail Sales / Office Support

Full time

RM3,500-4,500 per month

Full-time, on-site:

(1) Retail Sales Executive will be based in Kuala Lumpur and responsibilities are:

• Managing, processing and overseeing daily orders and operations
• Manage sales updates using Google Sheets
• Keeping track of inventory and ensuring sufficient inventories
• Liaise with customers and vendors to ensure smooth running of operations / workflow
• Provide support and problem-solve role to customers
• Perform monthly sales audits to ensure correct entries of data
• Responsible for sending in daily sales and inventory reports
• Attend regular virtual meetings to sync and update on daily updates and recoveries
• Liaise with vendors / supplies
• To attend training or events to continuously improve and optimise work place and business
• Able to work on 2 rotational shifts (10am-5pm or 3pm-10pm) Monday to Sunday inclusive; off day on weekdays

Qualifications / Criteria:

• Strong interpersonal and multi-lingual (Chinese) communication skills to collaborate with teams and stakeholders effectively

• Experience in Customer Service & Operations Management with a focus on workflow optimization

• Knowledge in cryptocurrency concepts, wallets, blockchain and digital asset security is an advantage

• Minimum 1 year in Sales / Supervisory experience

• Excellent Analytical Skills for data-driven decision-making and problem-solving

• Proactive mindset and the ability to work independently in dynamic environments

• Chinese Speaking is an added advantage

• Relevant experience in a similar role is an advantage