Retail Store Manager

About the Role

Combine a smile with a giggle and you’ve got Smiggle! We’re looking for a fun-loving, enthusiastic Store Manager to join our team at Jindalee. You’ll be the leader of the pack, creating a colourful and energetic store environment that delights kids, parents and everyone in-between. With your passion for fun products and your love for inspiring teams, you’ll be driving sales, coaching your team, and spreading the Smiggle joy every day.

This Full-time role requires availability over weekends, late-night trading hours, and public holidays.

What We Offer

• Competitive hourly rate with penalty rates for evenings, weekends, and public holiday shifts.
• Performance-based monthly and seasonal bonuses.
• 50% discount on Smiggle products.
• Flexible schedules for work-life balance, including alternating weekends.
• Structured 3-month training plan with Buddy Manager support.
• Employee Assistance Program for wellbeing and mental health support.
• Comprehensive training with leadership and recruitment workshops.
• Attend new season and brand conferences.

A Day in the Life

• Lead your team to smash sales targets and KPIs, all while keeping the vibe fun, colourful and customer-first!
• Train, develop and inspire your team to bring their best selves (and best smiles) to work every day.
• Keep the store looking fabulous by actioning visual merchandising directives and rolling out exciting promotions!
• Tackle stock management like a pro - Smiggle’s got lots of tiny treasures, so managing stock and minimising loss is key to maximising sales!
• Create a safe, happy and welcoming environment where customers and team members feel like they’ve just stepped into a Smiggle wonderland.
• Create rosters that keep the store running smoothly and ensure the team is always supported during those peak trading times!

What You’ll Bring

• Experience in leading and coaching a team with a positive, can-do attitude.
• Previous retail leadership experience.
• Passion for delivering an unforgettable customer experience.
• Proven track record of achieving sales and KPIs while managing stock and wage budgets.
• Visual merchandising experience is a big plus!

About Smiggle

Smiggle is the go-to store for school, birthday presents and leisure products that are colourful, fun and totally unique! From backpacks and drink bottles to keyrings and stationery, we’re all about making every day a little brighter. Since our founding in 2003, Smiggle has grown globally, with stores in the UK, Ireland, Singapore, Malaysia, New Zealand and more. We’re always looking for fun, creative people to help us spread the joy—come join the Smiggle family!

HOW TO APPLY

This exciting and challenging opportunity awaits for a driven individual to take the next step in their career with Smiggle – Come Join Us!

Click the 'Apply for this job' button today!

Our team members and customers have the right to a safe working and shopping environment.

Where you visit a store or meet with one of our teams for a job interview, please treat everyone with respect.  Verbal Aggression, Sexual Harassment and Physical Abuse will not be tolerated.