Retail Store Manager

IGA Mandurah is looking for an experienced and motivated Retail Store Manager to join our team.

We are seeking a hands-on, customer-focused leader who can take responsibility for the day-to-day operation of our supermarket and lead our team to deliver excellent customer service, strong sales and a well-presented store.

About the Role

As the Retail Store Manager, you will be responsible for overseeing the daily operations of the store, managing staff, maintaining high presentation standards and ensuring our customers receive a great shopping experience.

Key Responsibilities

• Manage the day-to-day operations of the supermarket
• Lead, motivate and manage a team of retail staff
• Provide excellent customer service and resolve customer enquiries professionally
• Manage staff rosters, attendance and daily team requirements
• Ensure the store is clean, well-presented and fully stocked
• Monitor stock levels, ordering, replenishment and merchandising
• Minimise stock loss, wastage and operational costs
• Implement promotions, specials and seasonal campaigns
• Monitor sales performance and identify opportunities to improve results
• Ensure compliance with workplace health and safety, food safety and company procedures
• Maintain high standards across grocery, fresh food, deli and other departments
• Train and develop team members
• Work closely with the owners/management team to achieve store targets

About You

The successful candidate will ideally have:

• Previous experience in a supermarket, grocery or retail management role
• Strong leadership and people-management skills
• Excellent customer service and communication skills
• Good knowledge of retail operations, stock control and merchandising
• Ability to manage staff and work effectively in a fast-paced environment
• Strong organisational and problem-solving skills
• A hands-on approach and willingness to lead by example
• Ability to work flexible hours, including weekends and public holidays when required
• A strong focus on achieving sales and operational targets

Supermarket or IGA experience will be highly regarded.

What We Offer

• A leadership role within a local community supermarket
• Supportive management and a friendly team environment
• Opportunity to make a real impact on store performance
• Career growth and development opportunities
• Competitive salary based on experience and skills

ATTRIBUTES:

• Minimum of 2 years trade qualification is required as a Retail Manager,
• Minimum 1 year experience in a relevant discipline is required,
• Committed to adhere to safety protocols and regulations to prevent accidents and injuries at work.

Schedule: 8 hours shift

Experience: At least 1 year (Preferred)

Job Types: Full-time, Permanent

Pay: $80,000.00 – $83,000.00 per year

Work Location: In person