Retail Store Manager

Who we are:

Ceragem International Inc. is a multi-national global corporation and one of the largest consumer medical device manufacturers in the world. We have been in the US since 1998. We are now expanding rapidly in the greater Los Angeles area and more, therefore inviting you to join our team.

Overview:

As a member of Ceragem International Inc. the Retail Store Manager will have the opportunity to grow, be responsible for overall store management, be able to enhance customer satisfaction, meet sales goals, and manage staff effectively. This person should understand the high-ticket consumer goods industry.

Job Description:

• Provide sales direction and guidance to the retail store team to inspire and enable them to meet or exceed sales targets on a daily/weekly/monthly basis
• Achieve and exceed sales goals via business analysis, sales training, and customer service
• Ability to analyze retail store and individual sales representative’s metrics
• Identify areas for development in individual sales specialist’s performance and train accordingly
• Develop and nurture a customer-centric culture among your team by leading by example
• Act as the conduit between corporate and local retail store - disseminating all necessary information & policies and procedures
• Ensure team adheres to corporate guidelines regarding company outreach
• Ability to communicate upward and within your team
• Source, interview, hire, lead, and develop a team of highly qualified retail store associates
• Adhere to corporate directed processes regarding store operations (including but not limited to merchandise display and physical inventory)
• Strong operational skills (including payroll management, staffing, supplies, and maintenance/cleanliness of retail store)

Experience:

* 5 plus years in sales management or team leadership within related field (Required)

* Great communication skills, and customer service skills

* Experience in Sleep Number or any other mattress company is preferred

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Retail Store Managers: 5 years (Required)

Work Location: In person