Retail Store Manager

Job Summary
Christie's Toy Box seeking an experienced and dynamic Retail Store Manager to lead our team and drive the success of our retail operations. The ideal candidate will possess strong leadership skills, a passion for retail sales, and a commitment to delivering exceptional customer service. As a Retail Store Manager, you will be responsible for overseeing daily store activities, managing staff, and ensuring that the store meets its financial goals while providing a welcoming shopping environment.

Duties

• Oversee daily operations of the retail store, ensuring compliance with company policies and procedures.
• Manage inventory levels, including stock management and ordering supplies as needed.
• Develop and implement effective sales strategies to maximize revenue and enhance customer satisfaction.
• Lead, train, and motivate a team of employees to achieve sales targets and provide excellent customer service.
• Handle cash register operations, including cash handling and reconciliation at the end of shifts.
• Monitor store performance metrics and prepare reports on sales, inventory, and employee performance.
• Ensure the store is well-organized, visually appealing, and stocked with merchandise that meets customer needs.
• Manage shift schedules to ensure adequate staffing during peak hours.
• Ensures a high level of customer service daily by using product knowledge gained from vendor trainings
• Training sales staff is required when onboarding new applicants, acquiring new inventory and to maintain product knowledge as needed
• Must attend corporate meetings 1-2 times per year
• Communicates with General Manager on a variety of topics related to sales, inventory or staff as needed
• Meets monthly deadlines for bonus, commissions and other sales goals and reports them to corporate staff in timely manner

Experience

• 3 + years of proven experience in retail management or a similar role is required.
• Strong budgeting skills with the ability to analyze financial data effectively.
• Excellent administrative skills with attention to detail in managing store operations.
• Experience with hiring sales staff, managing weekly schedules, completing HR tasks and other staffing duties
• Proficient in retail sales techniques with a track record of achieving sales goals.
• Experience in team management with the ability to inspire and develop staff members.
• High level of communication skills with upper management is a must
• 3+ years experience with POS systems or other retail computer software
• Familiarity with cash register systems and basic math skills for accurate transactions.
• Familiarity with our business industry and products is a plus but not required.
• Multilingual abilities are a plus, enhancing communication with diverse customers.
• Starting salary will vary based on experience and qualifications

Join our company as a Retail Store Manager where you can make a significant impact on our business while fostering an engaging work environment!

Thank you for your interest in Christie's Toy Box - Where the Fun Begins!

Job Type: Full-time

Pay: $15.00 - $25.00 per hour

Expected hours: 36.0 – 40.0 per week

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person