Retail Store Manager

A day in the life of a Retail Store Manager, The North Face looks a little like this. As the leader of The North Face retail business in Singapore, you will drive commercial performance, elevate the consumer experience, and develop a high-performing store organization. Working closely with cross-functional partners, you will ensure stores deliver strong sales results, operational excellence, inventory productivity, and consistent brand execution. You will also play a key role in talent development, omnichannel initiatives, and retail projects that support the growth of the brand.

Let's break down that day in the life a bit more.

• Lead the overall performance of The North Face stores in Singapore, delivering sales, profitability, and operational targets.
• Monitor key business metrics and develop action plans to drive commercial growth and improve store productivity.
• Ensure a premium consumer experience through strong service standards, effective visual merchandising, and successful execution of campaigns and product launches.
• Oversee store operations, compliance, health and safety, and loss prevention to ensure consistent retail execution.
• Partner with Merchandising, Planning, Marketing, CRM, and E-commerce teams to optimize inventory, promotions, and consumer engagement.
• Lead recruitment, coaching, performance management, succession planning, and employee development across the store organization.
• Drive adoption of omnichannel services and digital tools that enhance the consumer experience.
• Support store openings, renovations, and other retail projects while ensuring operational readiness and successful execution.
• Provide business insights and recommendations through regular analysis of sales, inventory, consumer, and operational performance.

What do you need to succeed?

We all have unique skills that we bring to work and celebrate every day. For this role, we're looking for a commercially minded retail leader with a passion for developing people and delivering exceptional consumer experiences.

The foundation skills you will need in this position are:

• 5-8 years of retail leadership experience, including managing multiple stores or large-format retail operations.
• Proven track record of delivering sales growth, profitability, and operational excellence.
• Strong commercial and analytical mindset with the ability to translate insights into action.
• Experience leading, coaching, and developing high-performing retail teams.
• Strong understanding of retail operations, inventory management, visual merchandising, and loss prevention.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced retail environment.
• Fluent English communication skills.

There are also a few skills that are not required but preferred.

• Experience within sportswear, outdoor, lifestyle, apparel, or premium retail brands.
• Experience managing flagship stores, store portfolios, or retail expansion projects.
• Knowledge of omnichannel retail operations and digital consumer engagement initiatives.
• Mandarin language capability to support collaboration with regional stakeholders.

Now WE have a question for YOU. Are you in?