Retail Store Stylist

Position: Retail Store Stylist

Location: Mumbai, Thane, Ahmedabad

This role will be responsible for engaging with our customers to provide an exceptional experience in-store.

ABOUT THE ROLE:

• Help clients with designing their shirts basis their tastes and preferences.
• Understanding of fabrics and customizations and conveying the same to clients
• Understand customer issues over time and develop solutions to pre-empt customer needs and questions.
• Updating system with orders, customer details and communicating with the production team on order fulfilment.
• Provide customer care to customers by email and phone as and when required.
• Liaise with our in-store master tailors to take measurements and fix individual customer issues.
• Daily Cash & Bank transactions
• Visual merchandising and store display.

ABOUT YOU:

• 3+ years experience in customer service in the Luxury Retail, Fashion - Apparel sector.
• Any experience in retail is a bonus.
• Proficient in MS Office Excel, Word and email.
• Exceptional communication skills, both written and verbal
• Customer service oriented with a natural desire to care for the needs of others.
• Deep desire to put drive & effort into your work
• Knowledge and passion for men's fashion and style trends
• Knowledge about men's tailoring, pattern design, garment alterations, and fabrics preferred