Retail Store Supervisor

Business Legal Name: J. & S. Young Merchants Ltd.
Business Operating Name: Canadian Tire Associate Store #365
Business Address: 1610 Hillside Ave, Victoria, BC, V8T 2C5
Title: Retail Store Supervisor
Number of Available Positions: 3
Terms of Employment: Permanent, Full-Time (30-40 h/w)
Wage: $25.00
Benefits: Disability Insurance, Dental Insurance, Extended medical insurance
Language of Work: English
Work Location: Victoria, BC

Company Profile:
Canadian Tire Associate Store #365 is a proud member of one of Canada's most established and respected retail brands. This location offers a dynamic work environment where employees
contribute to delivering exceptional service across a broad range of automotive, hardware, home, and seasonal products. As part of the Canadian Tire family, Store #365 is committed to
fostering a supportive, team-oriented workplace culture that values integrity, growth, and customer satisfaction. It presents excellent opportunities for individuals seeking to build a
rewarding career within a trusted Canadian institution.

We are seeking a motivated retail store supervisor to support the day-to-day operations of our retail environment. This position plays an important role in maintaining efficient store operations, supporting team performance, and contributing to a positive customer experience. The successful candidate will work closely with staff and management to help achieve operational objectives, uphold company standards, and support overall business success in a fast-paced retail setting.

Job Duties and Responsibilities:

• Oversee daily retail operations by supervising sales and stock staff, ensuring smooth workflow and adherence to company standards.
• Assign responsibilities, prepare work schedules, and monitor staff performance to drive productivity and maintain service excellence.
• Support recruitment, onboarding, and on-the-job training to build a knowledgeable and efficient team.
• Manage inventory by monitoring stock levels, coordinating merchandise orders, and ensuring timely replenishment and accurate display.
• Uphold high standards in visual merchandising, pricing accuracy, and promotional execution throughout the store.
• Resolve customer issues effectively, ensuring a positive shopping experience and high satisfaction levels.
• Conduct store opening and closing duties, including cash handling, daily reconciliation, and store security procedures.
• Enforce workplace health, safety, and loss prevention procedures in compliance with corporate policies.
• Prepare operational reports related to sales, inventory, and employee performance for management review.
• Collaborate with store leadership to implement marketing campaigns and achieve sales targets.
• Foster a positive, team-oriented environment focused on customer service and continuous improvement.

Employment requirements:

• Completion of secondary school
• Minimum of 1-2 years of experience in a retail environment.
• Previous experience in a supervisory or leadership role.
• Strong understanding of retail sales operations, inventory control, and customer service best practices.
• Proven ability to lead, motivate, and support a team in a fast-paced retail setting.
• Comfortable using point-of-sale (POS) systems and basic office software (e.g., Microsoft Excel, Outlook),
• Flexibility to work overnight shifts.
• Familiarity with health and safety standards and loss prevention practices in a retail environment.

Your Skills:

• Excellent communication and interpersonal skills to interact effectively with customers, team members, and management.
• Solid problem-solving and conflict-resolution abilities with a focus on customer satisfaction.
• Well-organized, detail-oriented, and capable of multitasking to meet shifting priorities.

Contact information/how to apply:
Email resume to: [email protected]

As an equal opportunity employer, we encourage applications from all qualified individuals and specifically applicants from traditionally underrepresented groups - including Indigenous
persons, vulnerable youth, newcomers, and persons with disabilities - who may contribute to the continued diversification of our organization.