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Retail Supervisor

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Onsite

Retail Supervisor

Warby Parker

Retail Supervisor

Skills

Performance ManagementFinancial AnalysisBudgetingInventory Management

2 months ago

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Important information


Contract type:

Permanent, Freelance / Contract

Salary:

$35,360 – $39,520 / year

Location:

Oak Brook, IL, USA

Work mode:

Onsite

Published on:

10 September 2026

What they need


Job Overview

We are seeking a dynamic and energetic Retail Supervisor to lead our retail team with enthusiasm and precision. In this pivotal role, you will oversee daily store operations, manage sales performance, and ensure exceptional customer service. Your leadership will drive team motivation, optimize inventory management, and uphold store standards to create an engaging shopping environment. This position offers an exciting opportunity for a motivated individual to develop managerial skills while making a tangible impact on store success.

Duties

  • Supervise daily store operations, ensuring smooth workflow and adherence to company policies
  • Lead, motivate, and develop retail staff through effective training, coaching, and performance management
  • Oversee inventory control, stock replenishment, and merchandising to maximize sales potential
  • Manage cash handling procedures, POS (Point of Sale) systems, and cashiering activities with accuracy and integrity
  • Coordinate purchasing activities, pricing strategies, and promotional displays to enhance customer experience
  • Conduct employee interviews, onboarding sessions, and ongoing training to build a high-performing team
  • Monitor sales targets and operational metrics to identify opportunities for growth and improvement

Requirements

  • Proven supervisory experience within the retail industry or related sales environment
  • Strong management skills with the ability to lead teams effectively and foster a positive work culture
  • Excellent communication skills in multiple languages; bilingual abilities are a plus
  • Demonstrated expertise in inventory management, POS systems, and cash handling procedures
  • Proficiency in retail math, budgeting, bookkeeping, and basic financial analysis
  • Ability to handle negotiations with vendors or suppliers confidently
  • Experience in recruiting, employee orientation, training & development, and performance evaluation
  • Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced setting
  • Knowledge of retail industry sales techniques, merchandising standards, and operational management principles
  • Exceptional customer service skills with phone etiquette and conflict resolution abilities

Join us as a Retail Supervisor where your leadership fuels our success! This role is paid and designed for proactive individuals eager to grow their managerial expertise while creating memorable shopping experiences for our customers. We value energetic professionals who thrive on teamwork, operational excellence, and continuous improvement.

Pay: $17.00 - $19.50 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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