Retail Supervisor

Job Ref: PAU1636

Branch: Paul UK - Kingston

Location: Paul UK - Kingston, Kingston Upon Thames

Salary/Benefits: Pay: £13.81 (with the opportunity to earn bonus)

Contract type: Permanent

Hours: Full Time

Shift pattern: Mon – Sun (Flexible shifts)

Posted date: 28/09/2026

Closing date: 28/10/2026

Love great coffee, beautiful pastries and leading a team with energy?

Step into the role of Retail Supervisor at PAUL UK and help deliver unforgettable moments to every customer who walks through our doors.

What You’ll Be Doing

As a Retail Supervisor, you’re the spark that keeps the shop buzzing. You’ll:

• Lead from the front and inspire your team every shift
• Create an amazing customer experience with every interaction
• Keep products looking perfect and tasting even better
• Support the Manager with day-to-day operations
• Organise, motivate and keep the team working smoothly
• Make sure standards, safety and compliance are always spot-on
• Jump in wherever needed — because you make things happen!

Your mission? Deliver quality, energy and smiles - every time.

What You Get When You Join PAUL UK

We don’t just offer a job — we offer a place to grow, feel supported and love what you do:

• Flexible working hours (some early starts from 5am!)
• A birthday cake just for you
• A clear career path + our Rising Star Development Programme
• Free food item on shift + 50% off when you're not working
• Healthcare Scheme access
• Early access to your wages via Stream
• Refer-a-Friend rewards
• Employee Assistance Programme for wellbeing financial support
• Interest-free travel loan with Forest Bikes
• Nest Workplace Pension

We invest in you - so you can bring your best to the team.

What We’re Looking For

You’ll shine in this role if you:

• Have a passion for high-quality food, drinks and brilliant customer service
• Lead with confidence and positivity
• Communicate clearly and motivate others easily
• Thrive in a fast-paced, fun and friendly environment
• Love being part of a supportive team

If this sounds like you - we can’t wait to meet you!

A Bit About PAUL UK

From a small family bakery in Lille, France, to becoming the world’s local French bakery, PAUL has grown into a much-loved brand known for artisanal products and warm hospitality. Since 2000, PAUL UK has continued to expand - and none of it would be possible without our incredible team.

You will find the PAUL Bakery and Café in Kingston located on the ground floor of the Eden Walk Shopping Centre in Eden Street in the centre of town. The shopping centre has a 700-space multi-storey car park, and is a short walk from Kingston national rail station. It has been the leading market town in Surrey for centuries. On the other side of the Thames, the extensive grounds of Hampton Court Park extend almost to the water’s edge, with Bushey Park adjoining them to the North. Kingston is a significant University Town and also boasts an excellent theatre in The Rose, founded by Sir Peter Hall and modelled on the original Rose Theatre on London’s Bankside. It’s the largest producing theatre in South West London. Multi-storey car park. Closest station is Kingston (national rail).