Retail Supervisor

HIRING: RETAIL SUPERVISOR

We are looking for an experienced and energetic Retail Supervisor to join our team at a busy Indo-Pakistani & Arab multicultural grocery store.

The Role

You will play an important role in managing the day-to-day operations of the store, supporting our team, and ensuring our customers receive excellent service.

Responsibilities

• Oversee daily store operations and ensure everything runs smoothly
• Supervise, train, and support staff
• Assist with scheduling and daily staff assignments
• Manage inventory, product ordering, and stock levels
• Coordinate with suppliers and vendors
• Monitor products, including slow-moving and high-demand items
• Help maintain attractive, organized, and fully stocked shelves
• Monitor sales and identify opportunities to improve store performance
• Handle customer concerns professionally and provide excellent service
• Assist the Store Manager with daily decision-making and store management

Requirements

• 3+ years of retail experience, preferably in a Supervisor or Manager role
• Grocery or multicultural retail experience is an asset
• Strong leadership and communication skills
• Organized, dependable, and hands-on
• Ability to work in a busy, fast-paced environment
• Strong customer service and problem-solving skills
• Comfortable working with a diverse, multicultural customer base
• Knowledge or familiarity with South Asian and/or Middle Eastern products is an asset

We’re looking for someone who is hardworking, team-oriented, and ready to take an active role in helping our store succeed.

Pay: $17.60-$20.00 per hour

Expected hours: 30.0 – 40.0 per week

Work Location: In person