Retail Supervisor

Responsibilities:

• Drive sales and ensure targets are achieved.
• Provide excellent customer service and handle complaints.
• Support sales promotions and marketing activities.
• Supervise, train, and schedule retail staff.
• Manage stock, inventory, and store displays.
• Ensure store cleanliness and daily operations run smoothly.
• Handle transactions, refunds, and basic paperwork.
• Monitor sales performance and report to management.
• Ensure compliance with company policies and safety rules.

Requirements:

• SPM or equivalent (Bachelor’s degree in Business or Retail Management is a plus).

• 1-3 years of supervisory experience.

• Strong leadership and team management skills.

• Excellent communication and customer service abilities.

• Sales-driven mindset with problem-solving capabilities.

• Ability to handle cash registers, POS, and basic inventory software.

• Flexibility to work weekends, holidays, and extended hours.

• Ability to stand for long periods and lift light to moderate loads.

Additional Information:

• Located at Cheras Leisure Mall, KL