Retail Supervisor

Job Title: Supervisor – Winchcombe

Location: Winchcombe

Hours: 25 hours per week

Pay Rate: £12.71 per hour

Website: http://www.mercyinaction.org.uk/

URGENT VACANCY – IMMEDIATE START

PLEASE NOTE: THIS IS A TEMPORARY ROLE FOR 3 MONTHS ONLY, WITH AN END DATE OF 4 JANUARY 2027.

The successful candidate will be expected to start as soon as possible.

About the Role

Mercy in Action is seeking a reliable and enthusiastic Supervisor to support the day-to-day operation of our Winchcombe charity shop. The role involves supporting sales performance, maintaining high shop standards and helping ensure the shop runs efficiently.

Key Responsibilities

* Support the achievement of daily sales targets and maximise Gift Aid.

* Deliver a high standard of customer service.

* Manage and rotate stock in line with company guidelines.

* Maintain visual merchandising, displays and window standards.

* Follow the Retail Handbook and Health & Safety procedures.

* Act as a key holder and ensure the security of cash, stock, staff and premises.

* Complete basic shop administration and report operational issues.

* Support volunteers and assist with wider charity initiatives when required.

This role may involve moderate bending, stretching and lifting. Reasonable adjustments will be considered for disabled applicants.

Pay: £12.71 per hour

Expected hours: 25.0 per week

Work Location: In person