Retail Supervisor / Deputy Manager

We have an opening for a Supervisor / Deputy Manager to join the successful retail team at a department store in Whitehaven Town Centre, Cumbria.

In addition to being based on the fashion department, you will also be assisting the Ground Floor Manager across all departments.

This is a great opportunity for you if you have a background in retail sales and an interest in ladies’ fashion together with good admin skills and team leader / supervisory experience.

Your new job

• Team Leadership: Motivating staff, providing coaching, and managing employee performance to exceed sales goals.
• Sales: Assisting and advising customers in the fashion department.
• Operational Oversight: Managing daily floor tasks, including opening/closing, floor walks, and staff rotas.
• Visual Merchandising: Maintaining our high standards, replenishing stock, and ensuring displays are accurate.
• Customer Experience: Resolving customer complaints and providing high-quality service.
• Training & Compliance: Supporting training and onboarding new hires.

About you

• Experience: Previous retail sales and supervisory experience. Someone who can lead from the front.
• Skills: Excellent communication, leadership, and administration.
• Product: An interest in and knowledge of a wide range of products.

Salary and benefits

• A starting salary of £13.00 to £14.00 per hour.
• Working 30 or 35 hours per week over 4 or 5 days which includes Saturdays.
• Staff discounts.
• Free parking.
• Supportive management.
• Great working environment.

We’d love you to join our team and you can apply via the apply link on this page, on Indeed or by contacting our appointed recruitment partner: Paul Murphy at Recruit Cumbria.

Pay: £13.00-£14.00 per hour

Expected hours: 30.0 – 35.0 per week

Benefits:

• Discounted or free food
• Employee discount
• On-site parking
• Store discount

Ability to commute/relocate:

• Whitehaven CA28: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Retail sales: 2 years (preferred)
• Team leader / Supervisor: 1 year (required)
• Customer service: 2 years (preferred)

Work Location: In person