Retail Team Member

Job Overview
We are seeking a motivated and customer-oriented Retail Sales Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while effectively promoting and selling our products. The ideal candidate will have a passion for retail and a strong ability to engage with customers, ensuring they have a positive shopping experience.

Duties

• Greet customers warmly and assist them in finding products that meet their needs.
• Utilize effective sales techniques, including upselling and cross-selling, to maximize sales opportunities.
• Maintain knowledge of current promotions, product features, and store policies to provide accurate information to customers.
• Handle cash transactions accurately and efficiently while ensuring proper cash handling procedures are followed.
• Assist in inventory management by restocking shelves and organizing merchandise displays.
• Perform basic math calculations for transactions and inventory counts, ensuring accuracy in retail math.
• Supervise junior staff members when necessary, providing guidance on customer service best practices.
• Maintain a clean and organized store environment to enhance the shopping experience for customers.
• Exhibit excellent phone etiquette when answering customer inquiries or assisting with orders over the phone.

Qualifications

• Previous experience in retail sales or a grocery store environment is preferred but not required.
• Strong sales skills with the ability to engage customers effectively.
• Proficiency in basic math skills for cash handling and inventory management.
• Excellent communication skills, both verbal and written, with a focus on customer service.
• Ability to work collaboratively within a team while also demonstrating initiative when needed.
• A positive attitude and willingness to learn about new products and services offered in-store.
• Ability to work collaboratively within a team while also demonstrating initiative when needed.
• A positive attitude and willingness to learn about new products and services offered in-store.

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Ability to Commute:

• Pittston, PA 18640 (Required)

Ability to Relocate:

• Pittston, PA 18640: Relocate before starting work (Required)

Work Location: In person