Retail Trainee

Working hours: 10 am - 7 pm ; Closes on every Friday

Role/ Responsibilites :

• Provide high class customer service and increase company's sales and growth.
• Responsible to manage the department (books, stationery, photostate, uniforms) that was assigned.
• Attend to the customers needs, resolve complaints and make orders to ensure customers satisfaction.
• Maintain a fully-stocked department that includes restocking.
• Arrange and label books / stationery / uniforms on display.
• Ensure merchandise on display are clean and presentable.
• Greeting and serving customers as soon as they enter the store and advertise the products in-store.
• Ascertain customer's needs and wants.
• Maintain the cleanliness and tidiness of the department.

Requirement / Skills:

• Experience is not needed/compulsary.
• Students are highly encouraged to apply.
• Basic understanding of sales principles and customer service practices
• Proficiency in Malay and English (preferably)
• Solid communication and interpersonal skills
• Customer service focus
• Friendly, helpful, confident and engaging personalityBasic administration skills
• Min High School (SPM) qualification

Job Type: Internship

Contract length: 4-6 months

Benefits:

• Opportunities for promotion
• Professional development

Supplemental pay types:

• Attendance bonus