Retail Trainer

We are looking for a highly skilled and experienced Retail Trainer to join our team at NASSCOM Foundation. The ideal candidate will have a strong background in retail training and development, with excellent communication and interpersonal skills.

Roles and Responsibility

• Develop and implement comprehensive training programs for retail staff to enhance their sales and customer service skills.

• Conduct workshops and seminars to improve employee performance and productivity.

• Create engaging and interactive training materials, including presentations, manuals, and online courses.

• Evaluate the effectiveness of training programs and recommend improvements.

• Collaborate with cross-functional teams to align training objectives with business goals.

• Provide coaching and mentoring to employees to help them develop their skills and career aspirations.

Job Requirements

• Proven experience in retail training and development, with a minimum of 2 years in a similar role.

• Strong knowledge of adult learning principles and instructional design methodologies.

• Excellent communication, presentation, and interpersonal skills.

• Ability to work effectively in a fast-paced environment and adapt to changing priorities.

• Strong analytical and problem-solving skills, with attention to detail and accuracy.

• Experience with training software and technologies, such as e-learning platforms and CRM systems.

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