Retail Trainer

JOB DETAILS
Design and execute orientation programs for sales teams

Conduct onboarding training sessions for new hires

Act as a consultant to salespeople for challenges they have on the job

Assign mentors and coaches to new sales team members

Observe how salespeople and cashiers interact with clients to identify areas of improvement

Determine training needs both for individuals and teams

Organize role-playing activities to simulate difficult client cases (e.g. how to overcome objections)
FUNCTIONAL AREA
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