Retail Training - Junior Level

• Design and develop training syllabus, materials, and evaluations.
• Deliver training sessions (offline, online, blended learning) for store & office employees.
• Create digital learning content (articles, videos, interactive materials).
• Manage training administration, reporting, and LMS.
• Collaborate with HR, retail, and operations teams to align training needs.
• Evaluate training effectiveness and continuously improve methods.

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Requirements

• Minimum D3/S1, preferably in Psychology, Communication, or Education.
• Fresh graduates welcome; 2–3 years of experience in retail/sales/customer service preferred.
• Basic knowledge of retail operations (sales, service excellence, SOP).
• Strong presentation, communication, and public speaking skills.
• Proficient in MS Office & design/editing tools (Canva, Photoshop, video editing).
• Willing to travel to stores/branches and able to work with targets.
• Energetic, open to learning, and passionate about employee development.

📍 Location: Meruya Selatan, West Jakarta
🕒 Working Hours: Monday–Friday, Full WFO (08.30–17.30)