Retails Assistant

About the role

Join the dynamic team at Chocz. Pte. Ltd. as a Retail Assistant. In this full-time position, you will be responsible for providing exceptional customer service and supporting the overall operations of our retail store located in Singapore.

What you'll be doing

1. Greet and assist customers in a friendly and professional manner
2. Process sales transactions and handle cash and card payments accurately
3. Restock and maintain the appearance of the retail space
4. Provide product information and recommendations to customers
5. Efficiently bagging customers purchases, ensuring items are properly packed to prevent damage.
6. Good housekeeping practices to maintain retail space neat and clean
7. Assist with inventory management and daily reporting
8. Assisting with loading and unloading, checking and counting of stocks.
9. Writing and recording of basic reports
10. Contribute to a positive and collaborative team environment

What we're looking for

1. At least 1-2 years of experience in a customer-facing retail role
2. Strong communication and interpersonal skills
3. Excellent problem-solving and decision-making abilities
4. Ability to work well in a team and independently
5. Enthusiasm for providing exceptional customer service
6. Familiarity with cash handling and point-of-sale systems
7. Flexible and adaptable to changing priorities

零售助理的职责和责任

1. 提供有关产品和服务的信息给顾客

2. 确保货架库存充足，摆放整齐，产品标签正确，检查库存有效期

3. 监控产品水平，订购产品并跟踪库存，以避免短缺或库存过多

4. 更新和维护商店的货架和展示上的价格标签和促销材料

5. 操作收银机，处理现金，CDC,Paynow交易并为顾客提供准确的找零.

6. 有效的把顾客购买的产品装袋，确保物品包装正确，防止损坏

7. 保持商店干净整洁，包括清扫，拖地，并确保购物篮可用且处于良好清洁状态

8. 协助装卸，检查和盘点库存货物

9. 管理职责：每日销售报告和其它任何报告，例如库存到期报告