Eminence Consultancy
Retention Agent
Skills
11 days ago
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Important information
Contract type:
Permanent
Location:
Cape Town, South Africa
Work mode:
Onsite
Published on:
12 October 2026
What they need
We are looking for Retention Agents with experience in the financial markets
(forex trading, stocks, commodities ) to join our successful and dynamic team
Responsibilities
- Generating and developing trading volume from new clients
- Ensure responsible trading and compliance to all regulations and company policies
- Provide training to clients on the use of the Company platform and deposit process
- Successfully present products by utilizing effective sales and persuasion skills in addition to solid product knowledge and compliance regulations.
- Ensure all information on new activations are completed accurately
- Ensure the constant flow of business to the department
- Complete special projects, and miscellaneous duties as requested by Management
Requirements:
- 2+ years of works experience in Forex industry and same position or related
- Fluent in English (both written and oral), any other languages will be considered as an advantage
- Proactive in daily tasks, positive personality
- Excellent negotiation skills
- Outstanding communication and interpersonal skills
- Dynamic and innovative Self-motivated and target oriented
- Strong computer literacy
Application Question(s):
- • Do you have a min of 2 years of works experience in Forex industry
Work Location: In person
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