Retention Manager

Ready to take your career to the next level? Join INULTI, a fast-growing insurance-tech company reshaping the insurance industry.

Our team of digital marketers, media buyers, engineers, product managers, designers, data analysts, and other skilled professionals works together to tackle ambitious challenges and build solutions that make a real impact.

We’re looking for a Retention Manager to join our team and play a key role in strengthening retention at INULTI.

What You’ll Be Doing

• Building and improving email flows, automations, and retention journeys
• Creating and testing email content, messaging, and customer journeys
• Identifying opportunities to improve engagement, retention, and reactivation
• Working closely with product and operations teams on customer retention and re-engagement
• Using AI tools to support day-to-day retention work and improve efficiency

What We’re Looking For

• At least 6 months of hands-on retention or email marketing experience
• Hands-on experience using an email marketing tool to build campaigns, flows, or automations
• Experience creating email content and messaging
• Comfortable using AI tools to work faster and improve output
• Strong written and spoken English for working with the US market
• A proactive mindset - you look for solutions, spot opportunities, and don’t wait for detailed instructions

Bonus Points If You:

• Bring experience from e-commerce, subscription, or other consumer-focused products
• Have worked across SMS or other retention channels beyond email
• Are comfortable with more complex customer journeys, events, data, or integrations
• Have worked with the US or other international markets
• Have explored AI calls, messaging, or other emerging retention formats

Why Join Us

• Opportunity to help shape retention processes rather than only execute existing campaigns
• Room to introduce your own ideas and see them implemented
• Exposure to multiple retention channels beyond email
• Clear opportunities to grow as the retention function expands

Salary

Depending on experience and seniority: 3640 EUR - 5785 EUR gross

Perks We Offer

• Health First: Comprehensive health insurance to keep you at your best
• Premium Tools: Access high-quality tools and software to maximize productivity and creativity
• Team Building Budget: Participate in workshops, adventures, and team-building activities with colleagues
• Pet-Friendly Office: Bring your furry friend to work
• Cool Office Perks: Enjoy free snacks, fruit, coffee, and more

Workplace & Culture

At INULTI, we move fast and give people room to take ownership.

We’re building an environment for curious and ambitious people who want to learn quickly, bring ideas to the table, and directly contribute to how things are built and improved.