Return Executive - FMCG Industry ONLY

Key Responsibilities:

• Manage day-to-day return warehouse operations and ensure timely processing.
• Supervise receipt, verification, segregation, QC, and processing of returned stock.
• Ensure returns are processed within defined TAT/SLA.
• Verify physical returns against DN, invoice, SKU, quantity, MRP, batch, and system records.
• Ensure accurate QC, GRN, CN, RTV, and return documentation.
• Reconcile physical returns with EasyEcom/system and return trackers.
• Identify shortage, excess, damage, wrong SKU, and other return discrepancies.
• Coordinate with HO teams for return closure.
• Maintain daily return MIS and ensure tracker accuracy.
• Drive RCA and corrective actions for return-related discrepancies.
• Ensure proper segregation and disposition of saleable, non-saleable, damaged, and expired stock.
• Supervise ground team and ensure adherence to SOPs and process controls.

Requirements:

• Experience in FMCG / E-commerce / Warehouse / Reverse Logistics.
• Prior experience handling returns and reverse logistics operations.
• Good knowledge of inventory, SKU, batch, MRP, QC, GRN, CN, RTV and reconciliation processes.
• Hands-on experience with Excel/Google Sheets and warehouse/inventory management systems.
• Strong team-handling, coordination, and problem-solving skills.
• Ability to manage high-volume return operations within defined TAT.
• Job location
• VERMILION COSMETICS PRIVATE LIMITED, Khasra #14/19 (8-16), 20 (5-13), 22/1 (2-12), 21(8-0), 24/1 (6-19), 10/1 (4-5), 26 (1-19), Village
• Khawaspur, Farukh Nagar Pataudi Road,,Gurugram,Haryana, India - 122503