Returns Administrator

Returns Administrator | Yennora | Permanent Full-time

Hello, I'm Wynstan with a 'Y'!

For over 58 years, Wynstan has been one of Australia's leading manufacturers, suppliers and installers of Blinds, Doors, Shutters and Awnings. With showrooms across NSW and Victoria, we continue to grow through our commitment to quality products and exceptional customer service.

We're looking for a detail-oriented Returns Administrator to support our Installation and Despatch team. If you're organised, accurate and enjoy keeping things running smoothly, this role could be for you.

About the Role

You'll play an important part in managing returns, maintaining accurate records and supporting installer van stock requests to keep operations running efficiently.

Key Responsibilities

• Maintain accurate return records, databases and documentation.
• Coordinate returned products with Despatch and Ordering teams.
• Prepare and manage installer van stock requests and dispatch orders.
• Monitor outstanding returns, stock usage and discrepancies.
• Prepare reports and follow up on overdue returns.
• Liaise with installers and internal teams to resolve issues.
• Provide administrative and operational support to the Returns Team and Installation Department.

About You

• Strong organisational and time management skills.
• High attention to detail and accuracy.
• Effective written and verbal communication skills.
• Sound computer literacy and data entry skills.
• Experience with inventory, warehouse or order management systems.
• A proactive problem-solver who can prioritise tasks, meet deadlines and work independently or collaboratively.
• If you're ready to contribute to efficient returns and stock management, we'd like to hear from you.

Why join Wynstan?

• Comprehensive training and ongoing support

• Career progression opportunities across a growing business

• Friendly and supportive team environment

• Employee Assistance Program (EAP)

• Staff discounts on Wynstan products

• Immediate start available

At Wynstan, we pride ourselves on delivering quality products and exceptional service. You’ll be joining a supportive team where your customer service skills and sales expertise will make a real impact.

If you enjoy working with people, creating positive experiences, and being part of a successful team, we’d love to hear from you!