Returns Processors

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and our four Cornerstone brands. The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life. Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs®, Frontgate®, Grandin Road® and Garnet Hill®.

Your Opportunity, Your Team

• The Returns Processor supports Cornerstone Brands (Ballard Designs, Frontgate, Grandin Road, Garnet Hill), and completes returns and exchanges for multiple-member companies along with the proper disposition of our product. You will report to an Operations Supervisor.

Where You'll Work

• This role is onsite and will require you to work from our Goodyear, AZ fulfillment center daily. Relocation assistance is not available for this role.

What You'll Do

• You will maintain the required departmental accuracy levels while processing customer returns or exchanges
• You will determine the proper disposition of returned products (prime vs. seconds) and enter information into the appropriate system
• Label products according to disposition tag them and place them on the conveyor line
• Sort all completed returns by assigned location
• Ensure all paperwork is legible, accurate, and turned in daily
• Follow all required methods and procedures of the STAR program
• You will achieve proficiency in the job by maintaining an acceptable STAR performance level
• Maintain a safe and clean work environment

What You Bring

• 3+ months experience in a distribution/fulfillment center environment
• Previous keyboarding knowledge
• This position requires walking, standing, reaching, and lifting an average of 50-75 lbs.
• Ability to operate a pallet jack and a working knowledge of RF scanners
• You will work flexible hours, overtime, and weekends when needed
• Team player, willing to work in other areas of the operation when needed

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance. If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.