Returns Specialist

Who We Are: ShipNetwork is where scalable eCommerce fulfillment meets optimized shipping solutions. We elevate our customers’ shipping and order fulfillment. ShipNetwork is where exceptional service meets great rates, powered by a nationwide fulfillment center network.

Who We’re Looking For: We need a team player with a passion for innovation and the desire to partner with a business to achieve outstanding results. Working Business to Business, resolving issues for our customers, you will need excellent communication skills and the ability to solve complex problems. If you have great focus, attention to detail, and the desire to get things done right, this is the job for you.

Job Details:
Type of Work: Full-Time

Location: Atlanta, GA

Pay: $18.00/hr

Job Requirements:

• At least 1 year working experience at ShipNetwork (preferred)
• Excellent interpersonal, analytical, and oral communication skills
• Ability to work well in a dynamic environment with a high degree of multi-tasking
• Proficient with computer and cell phone applications
• Work productively with minimal supervision
• Can do, positive demeanor

What You’ll Do:

• Lead returns team in daily processing
• Maintain FIFO processing for all clients
• Understand and follow the returns process and SOPs
• Maintain a clean work area
• Train and audit employees
• Other duties as assigned