REVELxp - Operations Coordinator, Virginia Tech

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Job Type

Full-time

Description ABOUT REVELxp REVELxp is a premier sports hospitality company . We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.

We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team!

We created REVELxp to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday.

This is why jobs here at REVELxp offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy.

Position Summary The Operations Coordinator is responsible for supporting the administrative functions related to the accounts managed by the Rhino Sports division of REVELXP. This role supports staff, manages office resources, and serves as a key point of contact for internal and external stakeholders. The Operations Coordinator also supports key business functions including staff recruitment, human resources, and client management, while fostering a positive workplace culture through strong organizational support and responsiveness to employee needs. This position requires a high level of professionalism, discretion, and the ability to manage multiple priorities in a fast-paced environment.

The position functions under the supervision of the property General Manager.

Key Responsibilities Primary duties to include, but not limited to the following:

• Oversee day-to-day office operations and administrative functions
• Manage office supplies, equipment, and client relationships
• Coordinate schedules, meetings, and office events
• Maintain filing systems (physical and digital) and ensure organization
• Assist with staff recruitment, human resources, and basic account management tasks
• Assist the General Manager & Assistant General Manager to build, maintain, and nourish constructive relationships with clients; identify and grow new business relationships
• Handle correspondence, phone calls, and customer inquiries
• Ensure compliance with company policies and procedures
• Support HR functions such as onboarding, time tracking, and recordkeeping
• Other duties as assigned

Requirements Minimum Qualifications

• High proficiency in Microsoft Office (Outlook, Word, PowerPoint and Excel)
• Proven and effective communication skills, both written and verbal
• Demonstrated strong organizational skills, with high attention to detail
• Possess a service-oriented mindset
• Be able to respond to change in a positive and productive manner
• Be able to handle multiple tasks simultaneously
• Excellent problem-solving skills

Physical Requirements

• Ability to sit for extended periods during events
• Ability to lift and carry items up to 20 pounds
• Ability to bend, stoop, and reach
• Manual dexterity to handle event materials and technology
• Good visual acuity and attention to detail

Work Environment

• Standard office environment
• Frequent interaction with internal partners, clients, and staff
• Long periods of sitting while on the phone and at the computer are common on office days
• Ability to step in and work events, if needed which may include security, ticket scanning, ushering, guest services, or supervisor roles

Benefits

• Healthcare with HSA and FSA
• Retirement plan with 401(k) match
• Paid Time Off, Sick Leave, Holidays, Floating holidays and other paid leave

Note: Applicants are considered on a rolling basis.