CROWNE PLAZA KLCC
Revenue Analyst
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work mode:
Onsite
Published on:
17 August 2026
What they need
Job Summary
Responsible for analysing hotel revenue performance, market trends, booking patterns and competitor activity to support revenue strategies, forecasting and pricing decisions. The role aims to maximise hotel revenue, occupancy, ADR and RevPAR through accurate analysis and effective revenue management.
Key Responsibilities
- Analyse daily, weekly and monthly hotel revenue performance, including Occupancy, ADR and RevPAR.
- Monitor booking pace, pickup, cancellations, no-shows and demand trends.
- Prepare revenue forecasts, reports and performance analysis for management.
- Monitor competitor rates, market trends and business demand.
- Assist in developing and implementing pricing and revenue strategies.
- Monitor room rates, inventory and availability across OTAs and other distribution channels.
- Ensure rate and inventory accuracy across PMS, RMS, CRS and channel management systems.
- Analyse market segments, booking sources and distribution channel performance.
- Identify revenue opportunities and provide data-driven recommendations.
- Work closely with Sales, Reservations, Front Office, Marketing and Finance teams to support hotel revenue objectives.
- Assist with budgeting, business planning and monthly performance reviews.
- Maintain accurate revenue data and ensure timely submission of reports.
- Perform any other duties as assigned by the Revenue Manager / Director of Revenue.
Requirements
- Diploma or Bachelor’s Degree in Hospitality Management, Business, Finance, Economics or related field.
- Minimum 1–2 years of experience in Revenue Management, Reservations, Finance or hotel operations is preferred.
- Strong analytical and numerical skills with excellent attention to detail.
- Good knowledge of Microsoft Excel, including Pivot Tables and formulas.
- Knowledge of hotel PMS, RMS, CRS, OTA and distribution systems is an advantage.
- Good communication, presentation and problem-solving skills.
- Able to work independently and manage multiple priorities in a fast-paced hotel environment.
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