Revenue Manager

Purpose

The Revenue Strategies, Commercial Strategy & Execution is responsible for the total revenue performance of an assigned portfolio of properties. This role owns both strategy and execution, including pricing, length-of-stay (LOS), inventory controls, promotions, and distribution alignment.

This position serves as the single point of accountability for both gross and net revenue outcomes, ensuring that strategies are not only developed but also executed accurately and optimized to maximize profitability.

The role operates as the commercial leader for their portfolio, partnering closely with General Managers, Operational Leadership, Distribution, and Inventory to drive results

Principal Duties and Responsibilities

Commercial Strategy Ownership

Own total revenue performance for assigned properties, including gross and net results
Develop and execute pricing, LOS, and inventory strategies aligned with demand
Optimize channel and inventory mix to balance occupancy, rate, and profitability
Analyze booking pace, demand trends, and market conditions to drive decisions
Maintain forward-looking strategies based on forecast and market shifts

Execution & System Accuracy

Execute and validate all strategy updates across systems (CRS, PMS, OTA channels)
Load, audit, and maintain rates, packages, and promotions
Ensure pricing, availability, and content accuracy across all channels
Ensure all available inventory is accurately represented and surfaced across channels, minimizing hidden or underutilized inventory
Monitor parity and inventory controls to prevent revenue leakage
Troubleshoot discrepancies impacting revenue performance

Performance Management & Reporting

Monitor daily, weekly, and monthly performance against budget and forecast
Analyze pickup, pace, and variance to identify risks and opportunities
Take proactive action to adjust strategy and improve performance
Maintain clear documentation of decisions, changes, and outcomes

Channel & Distribution Optimization

Manage performance across OTA, direct, and partner channels
Optimize channel mix and inventory allocation to maximize net contribution and overall portfolio performance
Actively manage inventory visibility and availability, ensuring the right unit types and dates are exposed to the right channels
Evaluate and adjust inventory mix (including fractional and unit-level allocation) to prevent missed revenue opportunities
Reallocate inventory dynamically based on demand, pace, and channel performance to improve net results
Partner with Distribution teams to enhance visibility, conversion, and placement
Evaluate channel cost, performance, and ROI in all decision-making

Marketing & Promotion Alignment

Partner directly with Revenue Leadership to support development and execution of promotional strategies
Provide data-driven recommendations on pricing, timing, and offer structure to support marketing initiatives
Ensure promotions are aligned with demand needs, inventory availability, and revenue goals
Evaluate promotion and campaign performance and recommend adjustments to improve results
Align pricing and inventory strategies to support broader commercial campaigns

Property & Stakeholder Leadership

Lead recurring revenue meetings with General Managers and property teams
Serve as the primary revenue contact and strategic advisor for properties
Communicate strategy clearly and influence operational alignment
Build strong relationships and trust with property leadership

Cross-Functional Collaboration

Work closely with Revenue Operations on system execution and issue resolution
Collaborating with Distribution and Operational Leadership on commercial initiatives
Escalate systemic issues, risks, or performance concerns to Senior Director
Share insights, trends, and best practices across the revenue team

Continuous Improvement

Identify opportunities to improve revenue processes, tools, and strategies
Leverage data to drive smarter and faster decision-making
Contribute to standardization and scalability across the portfolio

Peer Review & Accountability (Buddy System)

Act as a designated secondary owner for assigned peer portfolios to ensure consistency and performance alignment
Conduct regular peer reviews of pricing, LOS strategy, inventory controls, and channel performance
Identify and escalate risks, missed opportunities, or execution gaps
Provide actionable recommendations to improve performance across portfolios
Ensure continuity of strategy and execution during team member absence or high-demand periods
Maintain shared accountability for overall team performance, not just individual portfolios

You are successful in this role when:

Assigned properties meet or exceed gross and net revenue targets
Channel and inventory mix are optimized to improve profitability and cost of acquisition
Pricing, LOS, and inventory strategies are both effective and accurately executed
Forecasts are reliable and actionable
GMs understand, support, and advocate for revenue strategy
Promotions and campaigns drive measurable performance
Risks and opportunities are identified early and acted on decisively

Job Requirements

Education, Essential Training / Certifications and Experience:

Bachelor’s degree in hospitality, Business, Finance, or related field
3–6+ years of revenue management, pricing, or commercial strategy experience
Strong understanding of:
Pricing strategy
LOS controls
Inventory and allocation strategy
Channel distribution and cost structures
Experience with PMS, CRS, RMS, and OTA platforms

Skills, Knowledge and Abilities:

Strong analytical, problem-solving, and decision-making skills
Ability to manage multiple properties and priorities
Strong communication and stakeholder management skills
Ability to maintain confidential information
Maintain professionalism
Strong commitment to driving commercial performance across the portfolio

Work Location: In person