Revenue Operations Analyst

Who you are

• 2+ years of experience supporting business applications such as Salesforce, CPQ, CRM, sales engagement tools, or related Revenue Operations platforms
• Demonstrated ability to manage complex, cross-functional projects with multiple stakeholders
• Hands-on experience with or strong interest in AI agents, workflow automation, or tools such as n8n
• Bachelor's degree in Business, Information Systems, or a related field — or equivalent experience
• Analytical problem-solving with strong attention to detail
• Ability to translate business requirements into system or automation solutions
• Clear communication and cross-functional collaboration
• Strong organizational skills with the ability to prioritize multiple requests
• Adaptability and eagerness to learn in a fast-moving environment
• English: C2 (Full professional proficiency)
• French: C2 (Full professional proficiency)
• We warmly encourage you to apply to any of our roles, even if you think you're not an exact match

What the job involves

• You'll be part of our Revenue Operations team led by Julien Amoureaux, Team Lead, Revenue Operations
• The team consists of 10 Revenue Operations Analysts working across all of Mirakl's suite of products
• Together, you'll be driving the efficiency and scalability of Mirakl's sales cycle by ensuring systems, processes, and automation run seamlessly across the organization
• Maintain and improve the tools supporting prospecting, sales execution, quoting, and revenue recognition across all of Mirakl's business units
• Administer Salesforce — managing users, permissions, workflows, approvals, and data quality — to keep the sales organization running smoothly
• Collaborate with RevOps Business Analysts to understand business needs and translate them into system or process improvements
• Partner with the RevOps Tech Lead on system architecture, integrations, data quality, and prioritization
• Document solutions, recurring issues, and standard operating procedures to build a reliable, scalable knowledge base for the team
• Design, deploy, and maintain AI-agent processes and n8n workflows that automate recurring operational tasks across Revenue Operations
• Support business users and RevOps analysts in identifying automation opportunities and translating requirements into reliable, scalable solutions
• Monitor automated processes, troubleshoot failures, and continuously improve their performance and usability
• Contribute to building a robust automation framework with appropriate documentation, controls, and support processes
• Support the rollout of Mirakl's new AI-enabled CPQ operating model, coordinating requirements, testing, documentation, and rollout activities
• Work cross-functionally with Sales, Finance, RevOps, and technical stakeholders to ensure new CPQ processes meet business needs
• Monitor the reliability and performance of CPQ processes post-launch and drive continuous improvement
• Contribute to migrating from manual administrative maintenance toward more automated management of product, pricing, and approval rules
• ---Tools Used---
• CRM: Salesforce
• CPQ: DealHub or equivalent CPQ platform
• Automation: n8n, Dust, AI agents
• Data Managerment : Databricks
• Sales Engagement: Prospecting and outbounding tools (e.g. Gong, Outreach)
• Productivity & Documentation: Google Workspace or Microsoft 365, Confluence or Notion

The application process

• Intro call with Talent Acquisition — 30 minutes to explore your background, motivations, and answer any questions about Mirakl
• Interview with Julien, the hiring manager — A deep dive into your RevOps experience, technical background, and motivations
• Values-based interviews — Conversations with colleagues from across the business to assess alignment with Mirakl's core values
• Strategic presentation — An opportunity to showcase your RevOps thinking and approach to a real-world challenge
• Final decision & offer — We consolidate feedback quickly and aim to share decisions without delay. If successful, we'll walk you through the offer details, benefits, and next steps

Benefits

• 📈 🎓 Career Growth Opportunities - Access to tailored development programs and clear pathways for professional advancement
• 👨‍👩‍👧‍👦 Parental Support - Enjoy enhanced parental leave, including a fully paid month off for the second parent and two sick child days per year, paid at 100% for each employee. An initiative designed to provide a supportive and family-friendly work environment
• 💆‍♀️🧘 Health & Wellness - Benefit from covered health insurance and initiatives promoting well-being
• 🏡 💻 Flexible Work Arrangements - Take advantage of flexible weekly remote work options
• 🥐 🍏 Daily Perks - Start the day with a complimentary breakfast and enjoy your meal voucher card (depending on the country)
• 🚲 🚇 Sustainable Transportation - Mirakl reimburses 50% of public transport subscriptions