We’re looking for a Revenue Operations Analyst to join Levelset’s operations team. In this role, you’ll help to drive revenue growth by finding creative ways to create efficiency for our sales and customer success teams. 

As a Revenue Operations Analyst, you’ll take ownership over the administration of revenue systems, including provisioning, troubleshooting, reporting, and providing end-user support. By supporting our day-to-day operations and streamlining internal processes, you’ll have the opportunity to make a major impact on a growing revenue team. If you’re proactive, detail-oriented, and love using logic to solve problems, this role will be a great fit for you. 

This position reports into the Revenue Operations Manager and will be based in Heredia, Costa Rica. We’re looking for someone to join us immediately.

What you’ll do:

• Operate as a CRM administrator, ensuring high standards of data quality, hygiene, and platform usability
• Ideate and execute self-driven projects to improve processes across the organization
• Preemptively identify process gaps and create efficient solutions
• Generate ad-hoc operational reports to support day-to-day decision-making across the business
• Take a lead role in maintaining vendor relationships & troubleshooting potential issues with our revenue tech stack
• Provide expert-level support and guidance to the Sales, Customer Success, and Marketing teams for day-to-day operations
• Serve as a subject matter expert across all functional areas managed by revenue operations

What we’re looking for:

• Fluent in English with excellent written and verbal communication skills
• Familiarity with Salesforce configuration, ideally as an administrator
• Familiarity with other revenue operations systems like Hubspot, LeanData, Gong, etc., ideally as an administrator
• Strategic mindset towards automation and AI
• Strong problem solving & analytical skills, critical thinking, and attention to detail
• Proactive, data-driven approach to diagnosing and solving complex problems
• Experience working independently and having a high level of ownership over outcomes
• Deep understanding of core GTM metrics and KPIs, including their underlying calculations and logic
• Strong ownership mindset regarding tech stack outcomes, CRM data integrity, and security enhancements
• Ability to articulate complex operational logic to non-technical teams