Revenue Operations Associate

Who you are

• 1+ years of experience in revenue operations, sales operations, customer-facing, content creation, partnerships or similar role
• 1+ years of hands-on Salesforce experience - comfortable building reports, dashboards, and basic automations
• Strong Excel / Google Sheets skills - proficiency in formulas and data scrubbing
• Detail-oriented with high data integrity standards - you notice when something looks off
• Process-oriented mindset; comfortable operating in a fast-paced environment with some ambiguity
• Strong organizational skills with the ability to manage competing tasks across different internal stakeholders
• Clear written communicator - able to document processes and present data findings to non-technical stakeholders

What the job involves

• We are looking for a detail-oriented, execution-minded Associate, Revenue Operations to join our team and serve as an operational engine supporting our GTM teams and strategic merchant partnerships. In this role, you will sit at the intersection of CRM data hygiene, cross-functional reporting, and high-touch merchant partner execution
• You will support our Sales, Onboarding, and Success teams by maintaining CRM record integrity, building actionable reports, and assisting with operational workflows for key merchant accounts. This is a high-ownership execution role for someone who loves solving operational puzzles, building clean documentation, and keeping systems running smoothly
• You will sit directly at the core of our Revenue Operations engine. This role provides direct visibility into how deals move from contract to live activation while giving you real ownership over data infrastructure, strategic partner enablement, and GTM systems
• CRM Administration & Data Hygiene: Support day-to-day Salesforce administration across Sales, Onboarding, and Success - auditing data entry, resolving field inconsistencies, and cleaning messy records
• Workflow Optimization: Assist in outlining basic Salesforce validation rules, custom fields, page layouts, and entry automations to streamline GTM workflows
• Incentive & Governance Assistance: Support monthly incentive and commission tracking processes by auditing contract status, Go Live dates, and payout eligibility
• System Refinement: Partner with the Sr. Manager to identify workflow friction in Salesforce and execute continuous improvements as operational needs evolve
• High-Priority Account Operations: Provide operational support for strategic merchant accounts, tracking milestones across agreement execution, onboarding, and activation
• Contract & Agreement Workflows: Coordinate with legal and account teams to assist with partner agreement tracking, amendments, and signature workflows
• Partner Enablement Assets: Coordinate logistics for key partner promotions, including building basic co-branded materials or collateral using Canva or provided templates
• Ad-Hoc Merchant Support: Execute ad-hoc requests from Strategic Account Managers and leadership to ensure priority accounts operate seamlessly
• Dashboard Creation: Build and maintain Salesforce reports and dashboards tracking sales funnel progress, onboarding throughput, and account performance metrics
• SOPs & Training Materials: Write clear, step-by-step Standard Operating Procedures (SOPs) and quick-reference guides to drive team adoption of new processes and tools

The application process

• We'll contact you via email or text to schedule interviews and share information about your candidacy

Benefits

• 401k with employer match
• Medical, dental, vision
• Health savings account with employer match
• 100% employer paid life insurance
• 2x pay if you work on holidays
• Learning and development opportunities to advance your career
• Wonder offers hourly employees stock options