Revenue Team Leader

Leadership role within Financial Services WMH!

Step into a pivotal leadership role as a Revenue Team Leader, where you’ll drive high-performing billing operations, maximise revenue opportunities, and ensure compliance with key financial and Medicare requirements. You’ll lead a dynamic team, oversee invoicing, reconciliations, and reporting, and play a hands-on role in system improvements and training. This is your chance to make a real impact by delivering strong financial outcomes, shaping processes, and building a culture of accuracy, collaboration, and excellence.

Permanent Full-time opportunity

About West Moreton Health

West Moreton Health is one of Queensland's most diverse and rapidly evolving health services, delivering health care to over 300,000 people across Ipswich, Boonah, Gatton, Laidley, and Esk.

We provide preventative and primary healthcare services, ambulatory services, acute care, sub-acute care, oral health, mental health and other specialised services, including prison and youth detention health services, and alcohol and other drugs services to the region.

At West Moreton Health, our employees apply our shared values to every aspect of their work. This helps make sure our workplaces are effective, inclusive and empower our employees to reach our goals.

As a Child Safe Organisation, at West Moreton Health:

• We prioritise children and young people being seen, heard, and safe in every interaction.
• We create inclusive environments where the voices and needs of children and young people are valued and respected.
• We believe safeguarding is shared responsibility, upheld by every member of our organisation.

Come and join a connected team of over 6,000 professionals delivering compassionate, community-based care across the West Moreton region.

What it's like to work with us | West Moreton Health

About the role

The role of Team Leader Revenue is to coordinate a team of Revenue Officers in patient revenue services (predominately inpatient billing and receipting). The Team Leader Revenue will provide support to all facilities across the West Moreton Health Service.

About you

Our ideal candidate will be someone who can demonstrate the following:

• Knowledge of or the ability to rapidly acquire knowledge of systems, legislation and corporate policies governing the collection of revenue, including Hospital Fees and Regulations, Health Insurance Commission and Health Insurance Fund regulations and requirements.
• Demonstrated communication, negotiation and consultative skills, with an ability to work effectively in a team environment and the ability to engage with patients, carers, internal and external stakeholders.
• Demonstrated ability to communicate with all levels of staff, foster positive and productive working relationships, effectively negotiate and consult with key stakeholders, having high level of interpersonal skills, ability to liaise negotiate and consult with a wide variety of stakeholders on a range of sensitive issues.
• Prepare reports within designated timeframes.
• Demonstrated ability to supervise and coordinate staff successfully and in line with quality human resource management practices including employment equity, anti-discrimination, occupational health and safety and ethical behaviour.
• Demonstrated skills in the use of computerised patient billing systems, preferably those applicable to a large public hospital.
• There are no mandatory qualifications for this role; however, completion of tertiary studies in business, management or accounting would be beneficial.

Why choose us

• Purposeful work that makes a meaningful impact in one of Queensland's fastest-growing regions.
• Professional development including mentorship, paid study leave, simulation training and research opportunities.
• Career pathways with support to step into senior roles and leadership.
• Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.
• Competitive benefits including salary packaging and up to 12.75% super.
• A lifestyle you'll love in a region that blends rural charm, natural beauty and city convenience.

To apply

For further information regarding this role, please download and read the attached Role Description,#EveryoneIsALeader Framework and Information Packages. You will need to submit your Cover Letter, CV or Resume, including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.

Applications to remain current for a period of 12 months and may be used to fill a similar vacancy.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.