Review Analyst - Invoice 360

JOB SUMMARY

• The Review Analyst is the first line of quality control and operational support in the Invoice360 itemisation workflow
• This entry-level role is responsible for reviewing purchase invoices that have been pre-processed through Optical Character Recognition (OCR)
• The analyst validates key line-item data - UPC codes, item descriptions, quantities, and costs - and ensures that any substandard scans are flagged and returned to the store operator for rescanning
• This role is ideal for detail-oriented candidates who are comfortable working in a queue-based, target-driven environment

KEY RESPONSIBILITIES

• Review OCR-processed purchase invoices for accuracy across all itemised line data
• Validate UPC codes, item descriptions, quantities, and unit costs against OCR output
• Identify and flag blurred, partially scanned, or low-resolution invoice images
• Send re-scan alert notifications to store operators for substandard invoice submissions
• Escalate invoices with missing, unresolvable, or ambiguous UPCs to Invoice Specialists
• Maintain daily processing volume targets as assigned by the POD Supervisor
• Adhere to queue discipline and first-in-first-out (FIFO) processing standards
• Log and document all flagged or escalated invoices with appropriate reason codes

REQUIRED SKILLS & TOOLS

• Data entry accuracy, attention to detail, quality checking
• Basic understanding of retail/convenience store product categories
• Invoice360 dashboard, OCR review interface, internal ticketing system
• High accuracy under repetitive tasks, time management, reliability
• Clear written communication for customer-facing re-scan alerts

QUALIFICATIONS & EXPERIENCE

• Graduate in any discipline (Commerce, Arts, Science) - freshers welcome
• 0-2 years of experience in data entry, back-office operations, or BPO environments
• Typing speed of at least 35 WPM with high accuracy preferred
• Basic proficiency in MS Excel and computer operations
• Familiarity with retail product categories or UPC/barcode concepts is a plus
• Strong eye for detail and ability to maintain focus in a high-volume queue environment

Work Location : In person